Benefits:

403(b) with employer match
Dental insurance
Health insurance
Paid time off
Vision insurance

Patient Support Staff (Bilingual Spanish-English)

Make a difference in your community by helping patients navigate healthcare and access the resources they need. As a Patient Support Staff member, you will serve as a link between patients and their healthcare team, providing interpretation, care coordination, and support throughout the patient experience.

What You'll Do

Provide bilingual support and medical interpretation for patients and providers
Coordinate referrals, follow-up appointments, labs, and specialty services
Help patients access transportation, community resources, and assistance programs
Screen patients for Social Determinants of Health (SDOH)
Document patient interactions in the electronic health record (EHR)
Answer phones and provide excellent customer service
Maintain patient confidentiality and HIPAA compliance

Qualifications

Fluent in English and Spanish (required)
High school diploma or GED
Strong communication and customer service skills
Familiarity with medical terminology preferred
Ability to work effectively with diverse patient populations
Must complete Medical Interpreter Training within 90 days of hire

Why Join LCH?

At LCH, you'll make a meaningful difference every day by helping patients overcome barriers to care and connect with the services they need to live healthier lives. Join a mission-driven team dedicated to serving our community with compassion, respect, and excellence.

LCH Health and Community Services is an Equal Opportunity Employer. Any voluntary demographic information provided during the application process will be kept confidential and will not be used in employment decisions.

Earn a Living Where Your Heart Is

At LCH Health and Community Services, we believe the most meaningful work happens when your career reflects your values. Here, you’ll find more than a job—you’ll find a purpose. If you’re looking to earn a living where your heart is and find a career that loves you back, LCH may be the place for you.

LCH provides an opportunity to make a difference. Every day, our team shows up for our community, delivering compassionate, high‑quality care that truly matters. See how a job that loves you back makes a world of difference—not only in your life, but in the lives of the patients and families we serve.

LCH Health and Community Services (LCH) is a non‑profit Federally Qualified Health Center and Patient‑Centered Medical Home serving southern Chester County, Pennsylvania. We are committed to providing integrated, whole‑person care in a bilingual and bicultural environment, ensuring access to high‑quality healthcare for all—regardless of ability to pay.

When you join LCH, you become part of a mission‑driven team that values compassion, collaboration, and community impact. We support our employees with meaningful work, a supportive culture, and the chance to grow while doing something that truly matters.

Come build a career that makes a difference—every single day.

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This role requires communication in Spanish. Please share your level of proficiency so we can better understand your experience. *

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